• A designated contact at your selected site must be present to confirm receipt of deliveries.

  • In the event that our delivery driver is unable to reach the designated contact, all orders will be returned to Foodlink. Redelivery must be arranged within 24 hours.

  • Unless otherwise instructed, delivery drivers will only leave orders in the designated drop-off area. Foodlink staff are not responsible for distributing orders to customers.

  • The customer assumes responsibility for picking up their order in a timely manner. Foodlink is not responsible for any lost, stolen, or unclaimed orders. 

  • All orders are packed and quality checked prior to delivery. If there is an issue with your order, please call 585-413-4057 immediately.

  • Customers are advised to wash all produce before consuming.